Avaya one-X Agent gives contact center agents the desktop software they need to be more productive, whether they're working in a headquarters location, a branch office or home office.
Avaya one-X Agent is a desktop software application built specifically to meet the needs of contact center agents.
This tool uses Windows SysInternals Psexec and PuTTY remote execution tools.
An application that allows you to control your telephone from your computer.
It is a software with advanced telephony features for agents in a contact center
It leads you through the process of configuring Avaya Media Gateway.
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